We’re here to help you with custom amusement ride solutions, pricing, and technical support.
+86 199 5412 0020
info@hooplorides.com
Guangzhou Hooplo Machinery Co.,Ltd.
No. 35 Fuhuaxi Road, Panyu District, Guangzhou City, Guangdong Province, China.
Henan Hooplo Rides Co.,Ltd.
Henan Rihana Rides Co.,Ltd.
NO. 105, Zijingshan Road, Guancheng District, Zhengzhou City, Henan Province, China.
1. Can you help plan and design my site? What information do I need to provide?
Yes, we provide full support to help you plan and design amusement parks or indoor play areas, whether it’s a new project or an upgrade of an existing site.
To get started, please provide the following information:
Based on these materials, we will provide:
Our goal is to turn your ideas into a practical and attractive amusement space that meets both creative and commercial goals.
2. Can I customize the amusement equipment and design amusement rides based on my ideas?
Yes — we provide full support to help you design amusement rides that reflect your brand, theme, and customer experience goals.
Most non-structural parts of the equipment can be customized, including:
As long as the changes do not affect the safety or core mechanical performance, we can adjust nearly every visual and interactive element.
Our team will work closely with you to understand your ideas. We combine your vision with our experience to deliver a practical, safe, and visually appealing ride design, ensuring the final product meets both creative and operational requirements.
3. What shipping methods do you support?
We support sea, air, and land transportation. For large and high-value amusement equipment, each method has its advantages and limitations:
We’ll recommend the most suitable option based on your destination, delivery schedule, and equipment size. All shipments are fully insured and professionally packaged to ensure safety.
4. How is the amusement equipment installed? Do you provide installation support?
Yes, we provide comprehensive installation support based on the type and size of the equipment.
For small and standard-sized rides, we offer:
In most cases, these are sufficient for your local team to complete the installation independently.
For medium and large rides, some may require foundation work. In such cases, we will provide:
Once the equipment arrives, you have two options for installation:
1. If you have an experienced team, you can install it yourself using our guidance materials.
2. If you need on-site assistance, we can dispatch a professional installation engineer.
Please note: If you choose on-site service, the buyer is responsible for the engineer’s round-trip airfare, accommodation, and a service fee of USD 100–150 per person per day, depending on the location and project complexity.
5. How long is the warranty for your amusement rides? What if the equipment has a problem?
All our equipment comes with a 12-month warranty starting from the date of delivery.
If any issues occur during the warranty period due to non-human factors, we will provide free technical support and send replacement parts if necessary.
Even after the warranty period, we continue to offer lifetime technical support. If a problem arises, just contact us — we’ll assist you remotely through video calls, step-by-step guidance, or technical documentation.
For large or complex repairs, if you need on-site assistance, we can arrange for an engineer to visit. In such cases, the buyer will cover the engineer’s travel, accommodation, and service fees.

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